Support is here for you, every step of the way.
Speak to Our Customer Support Team
You can reach National Board Customer Support services Monday through Friday, from 8:00 a.m. to 6:00 p.m. CDT, by calling 1-800-22TEACH®. We look forward to assisting you during these hours.
Winter Holiday Hours
Dec 24 and 25.
8:00 a.m. - 3:00 p.m. CST on Dec 28, 29, 30, and 31 (Mon - Thurs)
Closed Jan 1
Submit a Question Online
If you are an NBCT or a candidate who began the certification process in or prior to 2013-14, log in to your My Profile account to communicate directly with National Board via the Online Inquiry Service. If you are a first-time candidate, you can email us with questions at
Report Suspected Cheating
Report suspected cheating or breaches of confidentiality by calling the National Board at 1-800-22TEACH®. Assessment Center testing violations can also be reported at http://www.pearsonvue.com/contact/security.
National Board Office Address
1525 Wilson Blvd., Ste. 700
Arlington, VA 22209
Business Phone: (703) 465-2700